FAQ's
What products does Shop Flix sell?
Shop Flix specializes in tech gadgets and mobile phones. We offer both brand-new smartphones and carefully tested used mobile phones. Along with phones, we also deal in mobile accessories and other tech-related gadgets. Our goal is to provide affordable and reliable technology options for every customer.
Are used mobiles safe to buy from Shop Flix?
Yes, all used mobiles at Shop Flix are properly checked and tested before being listed for sale. We make sure that every device is fully functional and in good working condition. We only sell devices that meet our quality standards so customers can buy with confidence and peace of mind.
Do you sell new mobile phones as well?
Yes, we also sell brand-new mobile phones along with used devices. Customers can choose according to their budget and preference. Whether you want the latest model or a more affordable option, Shop Flix provides both choices in one place.
What is the delivery time?
For orders within Karachi, delivery is usually same-day or very fast depending on order timing. For orders outside Karachi, delivery normally takes 1 to 2 business days after dispatch. Delivery time may vary slightly depending on courier service and location.
Can I return or exchange a product?
Returns or exchanges are accepted under specific conditions. The product must be unused, in original condition, and returned within the allowed time period. Used or damaged items may not be eligible for return or exchange. Each request is reviewed carefully before approval.
How can I place an order?
You can place an order by contacting us directly or through our available store channels. Once you confirm your order details, we process it and arrange delivery as soon as possible. Our team also assists you if you need help in selecting the right product.
What payment methods are accepted?
We accept commonly used payment methods including cash on delivery and other available options depending on order type and location. Payment details are confirmed at the time of order placement to keep the process simple and secure.
How can I contact Shop Flix?
You can contact Shop Flix anytime for support, order inquiries, or product details. You can reach us via email at pk.shopflix@gmail.com or by phone at +923412314631. You can also visit us at D55, 4th floor, lyric mobile mall, opposite amma tower, garden road, saddar Karachi, Pakistan. We are always ready to assist our customers.